Privacy and Security Statement

This statement sets out policies relating to the privacy and security of your 'personal information'. This privacy and security statement applies only to this site.

The site is operated in compliance with the Government of South Australia's Information Privacy Principles ('IPPs'), a copy of which can be obtained at:

Information we collect

When you visit our website, our system automatically records your visit and logs the following information for statistical purposes:

·        Your IP address

·        Your top level domain name (e.g. .com, .net, .gov etc.)

·        The date and time of your visit to the site

·        The pages accessed and documents downloaded and server responses

·        Time spent on individual pages

·        Time spent overall on the site

·        Browser type and version

·        Referring site (e.g. search engine)

·        The number of bytes in the document transferred to the client


If you are an authenticated, validated user on the Department for Child Protection eCarl system, Department for Child Protection will log or store the following additional information:


·        Your username

·        Your password (encrypted)

·        Any login attempts (successful and unsuccessful)

·        Any other information entered by you into the Department for Child Protection eCarl system


This information may be analysed regularly to determine the site's usage statistics.


No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may enforce a court order to inspect our, and/or our service provider's logs.




Cookies are pieces of information placed on your web browser either to store information required to operate a function, or to record your preferences when browsing a site.

In general, Department for Child Protections' website limits its use of cookies, but some functions use cookies to record necessary information. The Department for Child Protection websites uses to aid in automated login and preference history. These cookies can be removed by a user if desired.

Where a function/system uses “cookies” (e.g. the eCarl application), a specific privacy policy will apply and will disclose the nature of the ‘cookie’ and the use made of the information stored within it. The Department for Child Protection  will not retain information from “cookies”.

Users seeking more information about “cookies” in general are referred to W3C "The World Wide Web Consortium", where a search on the word "cookie" will provide current discussions.


Use of Information

  1. The site retains the email address of people who send emails through the 'contact us' facility, for the purpose of sending a response. They are stored in a separated area within the Government of South Australia's Message Services System and will not be used for any other purpose, nor disclosed without your consent.
  2. To create an account within the Department for Child Protection eCarl system, you will be required to only provide a valid email address. Before using this account you will receive an email to that address, with a temporary password.  You must activate the account within 72 hours by following the information provided within the email.
  3. Such information may or may not be 'personal information' for the purpose of the IPPs. Nonetheless, you consent to the use of this information to establish ownership of the material and to enable the site's administrators to contact website administrators/content owners, to confirm (or not) the website registration and advise them of the link being published on this site. The information is then kept for contact purposes in the course of monitoring site currency. The information is stored in a secure area.
  4. Your personal information will not be disclosed to a third party except in accordance with the IPPs.
  5. Site administrators are required to protect and handle your 'personal information' in accordance with the IPPs.
  6. This site and the Government of South Australia are responsible for the privacy and security of information while it is collected, stored on or passing through this site/system. The Government of South Australia agencies and instrumentalities are responsible for the privacy and security of information collected by, stored on or passing through their own websites.
  7. You should note that there are inherent risks associated with transmission of information via the internet. You should make your own assessment of the potential risks to the security of your information when making a decision as to whether or not you should utilise this site. There are alternative ways of obtaining information from, and transacting business with, the Government of South Australia for those users who do not wish to use the Internet.
  8. Please note that this site contains links to a large number of other web sites that are included on the basis of containing content related to South Australian Community, Business or Government. When a user has clicked on a link to another website, they leave this site and this privacy and security statement does not apply to those websites.
  9. The content of this and similar statements may be updated from time to time, so we suggest that if you return to this site on a regular basis that you carefully read the information provided.